On Mon, Sep 16, 2013 at 2:10 PM, Jeff Johnson <jeff@san-dc.com> wrote:

> Well, it happened again. He printed fine for one week and this week it

> did the same thing of dropping lines and not resetting fonts. Again, the

> text file is perfectly formatted, but the print out is not right. I am

> having him check the power saving settings and make sure they are turned

> off.

>

And has he turned off the computer and printer and turned it on again?

Forgive me if I don't recall the details. I do recall that the machine has

been left on for years, and that there is no internet connectivity and no

updates to this machine, both poor practices, imo.

I, and others on the forum, suggested a bunch of testing on the computer,

including defragging and clearing temporary file locations, checking for

free space, etc.

Most live Linux CDs have a memtest program for the PC. It would probably

also be a good idea to boot into Linux and check to see if there are any

SMART warnings for the hard drive.

--

Ted Roche

Ted Roche & Associates, LLC

http://www.tedroche.com

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