Hi all,
I have a friend that thinks he got infected with "MacKeeper" (whatever
that is). He thinks it happened when he clicked on a link in Safari that
was supposed to be updating his Adobe Flash.
I'm not sure that is the name of the malware. He says that whenever he
tries to do a google search it says something about needing to go to
Apple (apple.mac-xperts.com ???) - and any link he clicks on that
result takes him to a "phone number" (I did not see his screen either).
It also appears that his default web page gets switched to Firefox or
something like that.
Does anyone know about that, and if so, how to get rid of the problem on
the Mac?
TIA,
-Charlie
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https://en.wikipedia.org/wiki/MacKeeper found by typing this:
On Wed, Jul 25, 2018 at 2:33 PM, Charlie-gm <ccbibleman@gmail.com> wrote:
> Hi all,
>
> I have a friend that thinks he got infected with "MacKeeper"
"a friend" C'mon, Charlie!
--
Ted Roche
Ted Roche & Associates, LLC
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Hehehe... no, really.... a friend.... :D
But seriously, now that I look at the google results of MacKeeper, it
does not appear to be the right name for whatever malware the guy has.
It switched his home page in Safari and mentions going to
apple.max-xperts.com. So maybe he saw MacKeeper somewhere on the page
and thinks that is the name of the virus.
So, any other thoughts on removing malware or viruses on a Mac? Anyone?
TIA,
-Charlie
On 7/25/2018 2:41 PM, Ted Roche wrote:
> https://en.wikipedia.org/wiki/MacKeeper found by typing this:
> http://lmgtfy.com?q=MacKeeper
>
> On Wed, Jul 25, 2018 at 2:33 PM, Charlie-gm <ccbibleman@gmail.com> wrote:
>> Hi all,
>>
>> I have a friend that thinks he got infected with "MacKeeper"
> "a friend" C'mon, Charlie!
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Charlie,
Use the free version of Malwarebytes. You might have to download to a USB from a non-infected workstation and sneaker net over to your friend's Mac
https://www.malwarebytes.com/mac-download/
Good luck!
Malcolm
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Charlie,
It sounds more like a browser attack, not system. I have seen a number like this on other browsers and often, the fix is quite simple. But they can be very annoying!
I would be interested to hear how you end up solving it.
Fletcher
Fletcher Johnson
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-----Original Message-----
From: ProFox [mailto:profox-bounces@leafe.com] On Behalf Of Charlie-gm
Sent: Wednesday, July 25, 2018 11:34 AM
To: ProFox Email List
Subject: [NF] Mac PC infected with MacKeeper
Hi all,
I have a friend that thinks he got infected with "MacKeeper" (whatever
that is). He thinks it happened when he clicked on a link in Safari that
was supposed to be updating his Adobe Flash.
I'm not sure that is the name of the malware. He says that whenever he
tries to do a google search it says something about needing to go to
Apple (apple.mac-xperts.com ???) - and any link he clicks on that
result takes him to a "phone number" (I did not see his screen either).
It also appears that his default web page gets switched to Firefox or
something like that.
Does anyone know about that, and if so, how to get rid of the problem on
the Mac?
TIA,
-Charlie
[excessive quoting removed by server]
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