I have a client who has a labor-intensive computer business. We create reports every night to measure the performance of every person in the office. Every night my program counts the number of notes left on a case and the number of status changes.
Most people work from 30-50 accounts per day. Yesterday one person worked 2 accounts the whole day. All the others had normal reports for yesterday, so I don't think it's an error on my part.
I am paranoid that If I have a bug in my software and I don't catch it, then someone will be fired unfairly.
I am thinking about adding key loggers to all the systems and then placing warning stickers on each computer that says, "Warning all computer activity is monitored".
This way we can actually tell whether my program is accurately portraying her inactivity.
Has anybody done this already, and if so, what are the legalities of doing it.
Mike
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On Wed, Jun 13, 2012 at 2:08 PM, Michael Madigan <mmadi10699@yahoo.com> wrote:
> I am paranoid that If I have a bug in my software and I don't catch it, then someone will be fired unfairly.
>
Anyone who would fire someone simply because a computer said so is an idiot.
Stuff happens, accounts get bothersome, etc etc etc. Any number of
things can easily explain why she only worked 2 accounts. OTOH she
could be sitting there filing her nails for all anybody knows... if
it's a one off that's one thing; if it's systematic then they should
deal with it. Does she otherwise make her numbers/quota? If so I
wouldn't worry about it. If not - deal with it - that's what friggin
managers are for...
If you are (hopefully) using an application framework such that you
can change behavior on all your forms, perhaps the Account Entry
screen, that timestamps user/datetime each time it is opened. Or
timestamps for edits done on accounts/notes etc. I've done this before
for auditing purposes and it was easy peasy...
If you add a keylogger, how are you gonna know the keylogger is
working just as well or as poorly as your app?
--
Matt Jarvis
Eugene, Oregon USA
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It is legal but might not be how you want to proceed. I'd make sure that the software was not at fault. That it works on the rest of the workstations might be a giveaway.
Michael Oke, II
661-349-6221
Contents of this and all messages are intended for their designated recipient.
On Jun 13, 2012, at 2:08 PM, Michael Madigan <mmadi10699@yahoo.com> wrote:
> I have a client who has a labor-intensive computer business. We create reports every night to measure the performance of every person in the office. Every night my program counts the number of notes left on a case and the number of status changes.
>
> Most people work from 30-50 accounts per day. Yesterday one person worked 2 accounts the whole day. All the others had normal reports for yesterday, so I don't think it's an error on my part.
>
> I am paranoid that If I have a bug in my software and I don't catch it, then someone will be fired unfairly.
>
> I am thinking about adding key loggers to all the systems and then placing warning stickers on each computer that says, "Warning all computer activity is monitored".
>
> This way we can actually tell whether my program is accurately portraying her inactivity.
>
> Has anybody done this already, and if so, what are the legalities of doing it.
>
>
> Mike
>
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On Wed, Jun 13, 2012 at 4:08 PM, Michael Madigan <mmadi10699@yahoo.com> wrote:
> I have a client who has a labor-intensive computer business. We create reports every night to measure the performance of every person in the office. Every night my program counts the number of notes left on a case and the number of status changes.
>
> Most people work from 30-50 accounts per day. Yesterday one person worked 2 accounts the whole day. All the others had normal reports for yesterday, so I don't think it's an error on my part.
>
> I am paranoid that If I have a bug in my software and I don't catch it, then someone will be fired unfairly.
>
> I am thinking about adding key loggers to all the systems and then placing warning stickers on each computer that says, "Warning all computer activity is monitored".
>
> This way we can actually tell whether my program is accurately portraying her inactivity.
>
> Has anybody done this already, and if so, what are the legalities of doing it.
---------------------
You are asking for more problems here. You can track an IP
in other ways.
I'd focus on what progress they are making instead of what they are
not doing. Showing results is harder vs here is a huge list that you
have to do and you missed 3 points. Poof you are fired.
--
Stephen Russell
Sr. Analyst
Ring Container Technology
Oakland TN
901.246-0159 cell
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The example I used is the difference between 30 accounts and 2 accounts.
----- Original Message -----
From: Stephen Russell <srussell705@gmail.com>
To: ProFox Email List <profox@leafe.com>
Cc:
Sent: Wednesday, June 13, 2012 9:32 PM
Subject: Re: [NF] Legal keylogger
On Wed, Jun 13, 2012 at 4:08 PM, Michael Madigan <mmadi10699@yahoo.com> wrote:
> I have a client who has a labor-intensive computer business. We create reports every night to measure the performance of every person in the office. Every night my program counts the number of notes left on a case and the number of status changes.
>
> Most people work from 30-50 accounts per day. Yesterday one person worked 2 accounts the whole day. All the others had normal reports for yesterday, so I don't think it's an error on my part.
>
> I am paranoid that If I have a bug in my software and I don't catch it, then someone will be fired unfairly.
>
> I am thinking about adding key loggers to all the systems and then placing warning stickers on each computer that says, "Warning all computer activity is monitored".
>
> This way we can actually tell whether my program is accurately portraying her inactivity.
>
> Has anybody done this already, and if so, what are the legalities of doing it.
---------------------
You are asking for more problems here. You can track an IP
in other ways.
I'd focus on what progress they are making instead of what they are
not doing. Showing results is harder vs here is a huge list that you
have to do and you missed 3 points. Poof you are fired.
--
Stephen Russell
Sr. Analyst
Ring Container Technology
Oakland TN
901.246-0159 cell
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I agree. It could also identify things we've never thought about. We've had these systems in for years and have never done a comprehensive removal of even the games that have come with the systems. Pretty sloppy on my part.
----- Original Message -----
From: "Michael Oke, II" <okeind@gmail.com>
To: ProFox Email List <profox@leafe.com>
Cc:
Sent: Wednesday, June 13, 2012 6:47 PM
Subject: Re: [NF] Legal keylogger
It is legal but might not be how you want to proceed. I'd make sure that the software was not at fault. That it works on the rest of the workstations might be a giveaway.
Michael Oke, II
661-349-6221
Contents of this and all messages are intended for their designated recipient.
On Jun 13, 2012, at 2:08 PM, Michael Madigan <mmadi10699@yahoo.com> wrote:
> I have a client who has a labor-intensive computer business. We create reports every night to measure the performance of every person in the office. Every night my program counts the number of notes left on a case and the number of status changes.
>
> Most people work from 30-50 accounts per day. Yesterday one person worked 2 accounts the whole day. All the others had normal reports for yesterday, so I don't think it's an error on my part.
>
> I am paranoid that If I have a bug in my software and I don't catch it, then someone will be fired unfairly.
>
> I am thinking about adding key loggers to all the systems and then placing warning stickers on each computer that says, "Warning all computer activity is monitored".
>
> This way we can actually tell whether my program is accurately portraying her inactivity.
>
> Has anybody done this already, and if so, what are the legalities of doing it.
>
>
> Mike
>
> --- StripMime Report -- processed MIME parts ---
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> text/plain (text body -- kept)
> [excessive quoting removed by server]
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And i thought slavery was abolished in the States....
A+
jml
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How does making someone work for the hours that they are paid considered "slavery"?
----- Original Message -----
From: Jean Laeremans <laeremans.jeanmarie@gmail.com>
To: ProFox Email List <profox@leafe.com>
Cc:
Sent: Thursday, June 14, 2012 3:27 AM
Subject: Re: [NF] Legal keylogger
And i thought slavery was abolished in the States....
A+
jml
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On Wed, Jun 13, 2012, at 02:08 PM, Michael Madigan wrote:
> and if so, what are the legalities of
> doing it.
Presuming you mean in the US:
Seems to be a bit of a minefield.
--
Alan Bourke
alanpbourke (at) fastmail (dot) fm
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----- Original Message -----
From: "Michael Madigan" <mmadi10699@yahoo.com>
To: "ProFox Email List" <profox@leafe.com>
Sent: Thursday, June 14, 2012 10:06 AM
Subject: Re: [NF] Legal keylogger
> How does making someone work for the hours that they are paid considered
> "slavery"?
That'a a real question.
Who decides what salary is sufficient regarding work done and purposes of
good living ?
Gérard.
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