I am having a very perplexing problem opening an XLSX spreadsheet...

Actually I can open it fine, it's a couple of users that are having

the problem.

We have a couple of files parked on our intranet server done in Excel 2010.

When these users click on the web link instead of opening with Excel

like they normally would, they are prompted with a "Do you want to

open or save this file?" dialog, it shows the file name as being XLSX,

but the little icon is appearing as a compressed folder icon rather

than the green X thingy.

I tried the obvious stuff first by confirming file associations for

both Excel and Zip - they were fine, but I re-associated them anyway.

Compatibility Pack - googling suggested it might be the compatibility

pack for Office so I uninstalled that. No change.

I told IE7 to Open file based on extension rather than content - no joy.

I read that the XLSX format is indeed a compressed file format, but no

one else (that I know of - yet) is having any problems with these two

files. We've been using them for years...

Navigating to the folder where the files live, double clicking, opens

them just fine. Going into Excel, navigating to the files, opens them

just fine.

And of course it's a major hassle to get access to one of these

computers to mess around with trying to find a solution for them -

argh...

Any other suggestions for things to try?

--

Matt Jarvis

Eugene, Oregon USA

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