Re: [NF] Supporting remote clients

Author: Mike Copeland

Posted: 2014-12-01 at 13:55:10

After Logmein (Join.me's brother from the same mother) stopped being

free last year about this time, I set out to find an alternative solution.

Short version: Teamviewer is about the only one left that works similar

to Logmein/Join.me but to use it for free for business you'll have to

ignore their license restrictions.

There are other solutions that will work, but for me it was about how

difficult it would be for the client. Join.me is pretty drop-dead easy

to use when you have a new connection needed.

I ended up paying around $300 one-time fee for unlimited clients,

one-connection at a time, one 'host' (me), for ScreenConnect. It has

been pretty satisfactory and the company is aggressive about updating,

improving, and supporting their product. Worth checking out. It provides

both sustained-connections and one-time-use-connections.

As for the Chrome solution, I did try it but I have too much depending

on remote-access working to depend on Google's flaky attitude toward

their products. (And having Logmein pull the rug out from under me

didn't leave a good taste, either.)

Mike Copeland

mbsoftwaresolutions@mbsoftwaresolutions.com wrote:

> Join.me is no longer free. What would you recommend for support

> clients remotely (where you remote into their machine)?

>

> tia,

> --Mike

>

>

[excessive quoting removed by server]

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