Just wondering....the folks that have this problem, are they using the

same OS? Same OS level?

Mike

-------- Original Message --------

Subject: [NF] perplexing Zip/Excel problem

From: M Jarvis <brewdaddy@gmail.com>

To: profoxtech@leafe.com

Date: 2/4/2013 1:16 PM

> I am having a very perplexing problem opening an XLSX spreadsheet...

> Actually I can open it fine, it's a couple of users that are having

> the problem.

>

> We have a couple of files parked on our intranet server done in Excel 2010.

>

> When these users click on the web link instead of opening with Excel

> like they normally would, they are prompted with a "Do you want to

> open or save this file?" dialog, it shows the file name as being XLSX,

> but the little icon is appearing as a compressed folder icon rather

> than the green X thingy.

>

> I tried the obvious stuff first by confirming file associations for

> both Excel and Zip - they were fine, but I re-associated them anyway.

>

> Compatibility Pack - googling suggested it might be the compatibility

> pack for Office so I uninstalled that. No change.

>

> I told IE7 to Open file based on extension rather than content - no joy.

>

> I read that the XLSX format is indeed a compressed file format, but no

> one else (that I know of - yet) is having any problems with these two

> files. We've been using them for years...

>

> Navigating to the folder where the files live, double clicking, opens

> them just fine. Going into Excel, navigating to the files, opens them

> just fine.

>

> And of course it's a major hassle to get access to one of these

> computers to mess around with trying to find a solution for them -

> argh...

>

> Any other suggestions for things to try?

>

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