>This KB related to the general topic "Could Not Open Macro Storage" might be

>informative?

>

>http://support.microsoft.com/kb/224338

Thanks Bill. I had already seen that early on. I did try some of the

suggestions in that article, and they didn't work. I don't know how to

"programmatically" load a different registry hive or start word as a

different user. However, since I'm already doing everything with the same

Domain Administrator account I was running when I installed Office, and

beyond that I've explicitly granted every possible action permission to MS

Office, and "Full Control" permission for the \Program Files\Microsoft

Office\... folder to my account, I can't see how it can possibly be a

permissions issue.

I've also investigated and discarded the possibility that the Normal.dot

file is corrupt, as is suggested in other Google results on the same error.

So what else can there be?

Thanks.

Ken Dibble

www.stic-cil.org

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