They (Comcast tech support) suggested I purchase a "router" to install

between their SMC and our switch as they believed that all of a sudden the

SMC could no longer handle the routing requirements, and it was their

opinion we need a separate device to handle that job.

Based on their assumption I purchased a Linksys Cable/DSL/Router Model No.

BEFSR41.

Do you think this device will suffice?

In the meantime we think we have narrowed the problem down to one user's

computer. With it connected the SMC runs out of memory in about 20 - 30

minutes, without it connected the SMC has been good for about an hour so

far, and that is the results of two tests...

James E Harvey

Hanover Shoe Farms, Inc.

M.I.S./Corresponding Officer

Off: 717-637-8931

fax: 717-637-6766

email: jharvey@hanoverpa.com

-----Original Message-----

From: profox-bounces@leafe.com [mailto:profox-bounces@leafe.com] On Behalf

Of kamcginnis@gmail.com

Sent: Wednesday, March 03, 2010 11:22 AM

To: ProFox Email List

Subject: Re: [NF] network traffic software (free preferable)

I can't pass up this opportunity to throw a jab at comcast. Once I thought

that PacBell was the worst communication

company but Comcast proved they were the winner of that title. I was on the

SF peninsula at that time.

Back to your note, I am not sure if this will be of any value, but because

of so much trouble like you describe, we now

have the ISP set their device to 'bridge' mode. That way it won't cause any

trouble. Then we connect something like a

SMC 7004 broadband router which is very easy to program and allows you to

turn the ping response on and off, block

ports, DHCP, etc. You have control. At any time you can check the status of

the SMC 7004 and see if you have an internet

connection and see a log of who connected when, illegal connection tries,

etc.

----- Original Message -----

From: "James E Harvey" <jharvey@hanoverpa.com>

To: "'ProFox Email List'" <profox@leafe.com>

Sent: Tuesday, March 02, 2010 2:29 PM

Subject: [NF] network traffic software (free preferable)

Our network recently started to experience problems with speed over the

internet. The COMCAST SMC device would also be inaccessible due to an error

message stating "Access error: data follows, can't get memory".

We re-boot the SMC and access speeds are back to normal and the SMC is

accessible. After a period of time (30 min to 1 1/2 hr) we're back to the

bad behavior.

Comcast stated that the SMC was "not locking properly". They then used ping

somehow to determine the speed was poor, had us pull the network cable and

announced that the ping was now fine, so according to them the problem is on

our end.

My question is, is there any free software that will "find" which device is

going bad and sending out bad packets, if that is the problem?

James E Harvey

Hanover Shoe Farms, Inc.

M.I.S./Corresponding Officer

Off: 717-637-8931

fax: 717-637-6766

email: jharvey@hanoverpa.com

[excessive quoting removed by server]

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