Hi Jeff,
I just visited the WinZip Web site for the first time in years. I am still running v9.0. I can tell
you I remember the emails they sent me stating new versions (incrementing major release numbers) did
include upgrade costs. I consider this fair. Not telling you before the upgrade is not cool. I can
see how one can easily assume based on past upgrades it would be free because the former owner did
this forever. I am not saying you were assuming anything, just that I can see how people can.
Unfortunately Corel bought out the original owners (or maybe it even passed through several hands
before Corel <shrug>) and they have taken a different approach. Corel is like CA and Symantec in
many ways. IMO, it is where previously good software goes to die. I am sure if they have poor
customer service they will eventually go out of business.
Rick
White Light Computing, Inc.
www.whitelightcomputing.com
www.swfox.net
www.rickschummer.com
-----Original Message-----
From: profoxtech-bounces (at) leafe .D.OT com [mailto:profoxtech-bounces@leafe.com] On Behalf Of Jeff Johnson
Sent: Monday, December 31, 2007 10:57 AM
To: profoxtech (at) leafe .D.OT com
Subject: Re: [NF] WinZip now shuts off
Rick: I haven't read all the posts here so I don't know if anyone
mentioned this, but my situation is a little different. I have always
paid for Winzip and when there is an upgrade I installed it. This
recent update launched me right into the trial period. I contacted
Winzip and they told me I could get a discount, but that I had to pay.
I didn't see that anywhere in the upgrade and I had to recontact them to
find out how much it is. I won't be using Winzip any more.
Jeff
Jeff Johnson
jeff@san-dc.com
SanDC, Inc.
623-582-0323
©2007 Rick Schummer |
