On Jan 31, 2005, at 4:00 PM, Malcolm Greene wrote:
I do these:
> - FAQ
> - product upgrades (Runtimes)
> - online user manuals
I keep runtimes, a generic user manual, and an administrator's manual
(including configuration) on my site. When customers add a new
workstation, they can install the appropriate runtimes directly from
the site, create a shortcut, and sometimes a config.fpw (if the IT guys
f-up the paths).
Configuration Guide tells them how.
If my consulting business was more active, I might add a forum. I have
one on my personal site.
Ken
©2005 Ken Kixmoeller |
