Alan,
I think one of the delusions many of us suffer from in choosing a
hosting firm is selecting by price and features and forgetting that
there's no free lunch when it comes to service.
If you want Mercedes service then you need to buy a Mercedes and be
ready to pay the maintenance fees. If you choose a $99 hosting plan,
you're going to have to live with the type of service that such a fee
can realistically fund.
If you want great service, then there's always options such as
MaximumASP at $160 - $200 month vs. $100 year via "LunaPage class"
hosting firms.
http://www.maximumasp.com
I've worked on projects where a client has hosted via MaximumASP and I
was blown away by the performance, reliability, and features. Sort of
like driving in my neighbors new Mercedes S class.
However, given today's business climate and my simple website, I'd
rather take my chances with LunarPages and save $2300/year vs. host with
MaximumASP. (As insurance, I run my email through Fastmail.fm vs.
LunarPages - "just in case")
Malcolm
----- Original message -----
From: "Alan Wyne" <awyne AT rollpak D.O.T com>
To: profoxtech@leafe.com
Date: Sat, 30 Oct 2004 11:15:53 -0500
Subject: RE: [NF] Lunarpages screw-up
I know I'm probably going to get a virtual slap for suggesting this.....
But do they have a backup you could pull the originals from and simply
reinstall?
On a side note. If any company but a software related company did
something like this, people would demand money back and compensation to
fix
the problem.
Where the hell did we miss that for software/computer related
companies. This idea of "it's software...shit happens"..is really
starting to get me pissed off.
Hope you get it all fixed up. The puppies are always great to look
at........
Alan Wyne
At 11:04 AM 10/30/2004, you wrote:
>Alan,
>
> > Just checked your site. All graphics and links to other pages
> > appear to be working. Nice clean site. Good information.
>
>I went in to make changes this morning via FrontPage, as it is a FrontPage
>site. They had hosed my extensions, and the extensions would not reinstall
>without removing them. Take another look at my "nice clean site". It was
>completely hosed, but just didn't 'look' like it, because they didn't enable
>FrontPage on my FRONTPAGE site before moving it.
>
>WHAT A BUNCH OF IDIOTS!!!
>
>All my themes and navigation settings are gone. It is going to take me all
>weekend to put them back together, as there are a lot of puppy and litter
>pages to re-construct and I had relied on the FrontPage settings for the
>navigation links.
>
>I am VERY UPSET. These guys are INCOMPETENT. When I complained (holding my
>temper very tightly and NOT mis-behaving), they threatened to hang up on me
>and told me I didn't "understand" how servers work.
>
>Don't tell me how great Lunarpages is. This is NOT a competent outfit.
>
>Best regards,
>
>- Kris
>
>www.shamrocktrails.com
>
>
[excessive quoting removed by server]
©2004 Malcolm Greene |
