Kris,
I don't know if it will make you feel any better, but your experience is still 1000x better than my experiences with Powweb and Interland. I will spare the list the gory details, but at least you have a working server. Powweb and Interland couldn't even manage to provide that, let alone preserve data. And don't even get me started about their so called email "services" :(
A tip ...
I use a $50 product called Webdrive (www.webdrive.com) that runs as a service and allows one to map an externally hosted site to a local drive letter on your PC. The plumbing is via FTP, SFTP, or FrontPage extensions.
My wife maintains a non-profit website in FrontPage and after she makes a lot of changes I "xcopy /s" her entire site back to a matching directory structure on her local PC. Its as simple as that - one simple xcopy command. I call that cheap insurance regardless of your choice of hosting firms!
IMO, webdrive is one of those gotta have programs - definitely on my top 5 list of mission critical programs/utilities that I would hate to live without.
If you have any questions about webdrive, feel free to post to the list or to me privately. I'm happy to help out.
Good luck getting your website back online. I have felt your pain and have lots of empathy for your situation.
Malcolm
----- Original message ----- From: "Kristyne McDaniel" <newsbox /AT/ mcstyles .DO.T com> To: profoxtech@leafe.com Date: Sat, 30 Oct 2004 09:04:16 -0700 Subject: RE: [NF] Lunarpages screw-up
Alan,
> Just checked your site. All graphics and links to other pages > appear to be working. Nice clean site. Good information.
I went in to make changes this morning via FrontPage, as it is a FrontPage site. They had hosed my extensions, and the extensions would not reinstall without removing them. Take another look at my "nice clean site". It was completely hosed, but just didn't 'look' like it, because they didn't enable FrontPage on my FRONTPAGE site before moving it.
WHAT A BUNCH OF IDIOTS!!!
All my themes and navigation settings are gone. It is going to take me all weekend to put them back together, as there are a lot of puppy and litter pages to re-construct and I had relied on the FrontPage settings for the navigation links.
I am VERY UPSET. These guys are INCOMPETENT. When I complained (holding my temper very tightly and NOT mis-behaving), they threatened to hang up on me and told me I didn't "understand" how servers work.
Don't tell me how great Lunarpages is. This is NOT a competent outfit.
Best regards,
- Kris
www.shamrocktrails.com
[excessive quoting removed by server]
©2004 Malcolm Greene |